Payments Refund and Exchanges

All payments are non-refundable. However, experiences are transferable to a third party if the request is made in writing by 9/10/2025. Any transfer requests made after 9/10/2025 will be based on availability and subject to a $50 transfer fee. All transfers must be made before 10/1/2025. You are responsible for finding the person to whom you want to transfer your package. When requesting the transfer, the package holder must provide the full name, email, and phone number of the person to whom they are transferring the package.

Payment Plan

• DUE DATES: APRIL 25, 2025 / MAY 25, 2025 / JUNE 25, 2025 / JULY 25, 2025 / AUGUST 25, 2025

• A payment plan processing fee will be applied to each payment paid for the payment plan option. 

• If your balance plus fees are not paid in full by the designated due date of 8/25/2025, your reserved space and deposit payments will be forfeited. 

• Payment plan packages are not transferable until the balance on those packages is paid in full.

• LATE PAYMENT of your payment plan agreement will result in a $50 late fee per payment and can result in the cancellation of your package and any fees paid up until that point.

Convenience Fee

A non-refundable convenience fee will be charged and will appear on your receipt along with your order charges. The total amount is shown at checkout. Agreeing to these terms signifies that you understand and agree to this convenience fee.

BLACKNLA, hereinafter referred to as BlackOut Agreement and Release

I (attendee), of sound body and mind, in consideration of my participation at BLACKOUT X AFRICA hosted by Blackout over the dates of October 11-20, 2025, agree to the following:

1. You are responsible for your flight/transportation to Kotoka International Airport. BLACKOUT is not responsible for any delays or problems resulting from air travel, including ground transportation to and from the airports and residence locations. Delays or cancellations from your choice of transportation are not grounds for a refund.

2. Bus - Blackout utilizes transportation provided by carriers who are not employees of Blackout, and I will not hold Blackout responsible for the default of any such carrier or its personnel. I also agree that I will pay any additional expense incurred due to any delays in service, weather, strike, or any other cause which are not the direct fault of Blackout.

3. Attendee agrees that it is their responsibility to handle any illness or injury during the event, and it is their responsibility to pay for any costs related to that illness or injury. 

4. If I or any of my possessions are injured, damaged, or lost due to an accident that occurs while I am in a vehicle or airplane hired by Blackout Weekend during the period of this trip, I agree that Blackout Weekend is not responsible for the loss, injury or damage to any of my possessions whether said injury, loss, or damage occur as a result of an accident or for any other reason. 

    

5. If I (the attendee) behave in an unbecoming manner in the judgment of a representative of Blackout or inappropriately use the event wristband, then Blackout may confiscate the event wristband, and no refunds will be given. All Event personnel have the right to refuse entry to any ticket holder without a refund at their discretion. 

6. If, for any reason or circumstance beyond the control of Blackout, it becomes necessary for Blackout Weekend to cancel a trip prior to its departure or during the event, then only unused fees will be refunded. Financial commitments and payments are made weeks and months before the event; therefore, certain fees are used and not refundable to Blackout Weekend - these fees are in the form of transportation, lodging, vendor fees, and office services. 

7. Blackout reserves the right to alter or cancel any of the weekend events and or venues at any time without prior notice. 

8. I (attendee) acknowledge that international travel can be dangerous and can result in serious physical injury or even death to any person participating. I hereby release Blackout, its employees, and it’s representatives any and all liability that may arise as a result of any injury or death that occurs during this event while participating in any activities. 

9. Blackout will be using photographers and videographers on the weekend event to document participant activities. Photos and videos will be posted on Blackout Weekend or one of its affiliate sites and used for flyers or other future promotional materials. If you would like your image removed from a published photo, please email us at blackoutxafrica@gmail.com

ADDITIONAL TERMS and CONDITIONS

This agreement is in addition to the above and should not be interpreted in any way to limit the release previously agreed to between myself and Blackout.

BlackNLA, dba Blackout, is acting as an intermediary for suppliers and operators, such as hotels, tour operators, travel agents, ground transportation companies, and independent firms. Blackout does not own or operate any of these firms; therefore, shall not be responsible for a breach of contract or any intentional, unintentional, or careless actions or omissions on the part of such suppliers that result in any loss, damage, delay or injury to you, your companions or group members. In addition, Blackout cannot guarantee acceptable performance by any of these firms, and each participant agrees not to hold Blackout liable for the quality of services, the condition or cleanliness of the accommodations, transportation, or any injuries sustained. If the term "guaranteed" is specifically stated in writing on your ticket, invoice, or reservation itinerary, the stated supplier guarantees the rate, booking, service, or reservation. Your retention of tickets, reservations, or bookings after issuance shall constitute a consent of the above and an agreement on your part to convey the contents hereto to your travel companions or group members. Blackout herein gives notice that we cannot be responsible for any disruption of travel and/or unrest, labor problems, mechanical or construction difficulties, climatic aberrations, acts of God, war, diseases, or any other circumstances beyond its control.

These terms and conditions are a binding contract between yourself and BLACKOUT. AGREEMENT OF THESE TERMS IS EQUIVALENT TO A DIGITAL SIGNATURE ON A CONTRACT. 

 Website Terms of Use

 Blackout does not assume liability for damages due to the use of any service, product, or material found within this website. This may include but is not limited to the use of the website system, any content or demonstrations accessed via this website, or any other site to which the website may be linked. We reserve the right to modify any material within this website, including but not limited to product and service descriptions, at any time without notice. The information posted is believed to be accurate and reliable when it was posted. We do not take responsibility for its use nor for any infringements of rights or patents of any third parties resulting from using the website. Links from third-party websites from this site are provided solely as a convenience. 

Security

 Several methods of security are used, including encryption, firewalls, and other technology and security procedures, to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the website and online services, you will need to submit a password or some other type of authenticating information.

Privacy Statement

 Your privacy is respected, and we work hard to safeguard the privacy of your personal data. We realize that the Internet raises questions concerning the nature, use, and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding privacy to our Internet activities.

Personal Information

 Your information is not shared, and we do not disclose or sell any personal information (such as your name, address, telephone number, or email address) collected online via the website with other unaffiliated companies or organizations. In the future, should we decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that Blackout not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale, or other corporate reorganization or legal proceeding.

How We Use Information

 Information we collect is used principally to provide you with the service(s) and product(s) you have ordered and to let you know about other offerings that may be of interest to you. Postal and email address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services. Information will be provided in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with property or services, or with our customers' or others' use of them.

How We Collect Information

 Information is collected online by asking you for it, for example, when you sign up for service. A customer's name, address (postal and email), and telephone number are the most important pieces of information, but we might request other information based on, for example, individual organization marketing services.

Password Protected/Secure Area Access

 Accessibility and use of any password-protected or secure areas of the website is restricted to authorized users only. Unauthorized users who attempt to access any of these restricted areas of the website may be subject to prosecution. 

Services Offered by Company 

 When you apply and register on the website, you accept the terms and conditions that are applicable to that particular service. We do not warrant that any service descriptions and/or content that is contained in the website are accurate, current, complete, reliable, or error-free. 

Termination 

 Access may be terminated to the website along with any services with or without any cause, at any time. Any termination is to be accompanied by a written or electronic notice. We are not liable to you or any third party for service termination. Upon termination of any and all access to the website and services, your right to use the website and/or services is immediately revoked.

Internet Abuse

 You are prohibited from engaging in any form of Internet or website abuse, including but not limited to the following: distributing, publishing, or sending any kind of unsolicited or unwelcome email to any number of network users (commonly referred to as "junk mail" or "spam"), including, without limitation, mass promotions, unauthorized or unsolicited commercial advertising, and informational announcements, anywhere on the Internet. Posting a single article or substantially similar articles to an excessive number of newsgroups or mailing lists. Repeated or deliberate posting of articles that are off-topic according to the charter of the newsgroup or mail list where such articles are posted. Posting commercial advertising in a conference or newsgroup, unless it is specifically permitted to be posted within that group; or (e) violating the CAN-SPAM Act.

If you have questions regarding our event, please contact blackoutxafrica@gmail.com.